Learning Provider Services
The Student Loans Company partnering with colleges and training organisations
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Important updates for the service.
Save the Date - Lifelong Learning Entitlement Planning & Awareness Programme
If you are intending to join the OfS Register between 2024 and 2027, or if you envisage entering a franchise arrangement with a provider already on the Register, then this programme is likely to be of significant benefit to you. We're planning to open registration for this programme by late March 2024. You can find more details via our events website below.
Lifelong Learning Entitlement - OfS update
A third category of registration was due to be introduced by the Office for Students (OfS) to provide an approach for smaller providers offering level 4 and 5 qualifications. The Government has decided to allow these providers longer to prepare for registration with OfS to allow access to the LLE. To support this, the Government is extending existing advanced learner loan funding for a further 2 years until 2027, for providers who have not registered with OfS under either of the 2 existing categories.
Service standards – Accuracy reminder
As part of the service standards, it’s important you meet not only the timescales set out against each standard, but also the submission accuracy. We refer to this as getting it ‘Right First Time’. You can find further guidance on the service standards on the LP Services website below.
Latest news
See our latest news and service updates.
Advanced Learner Loan bulletin- February 2024
Our bulletin for February has information on Learning Provider Forums, service standards and cyber-attacks.
Advanced Learner Loan bulletin - January 2024
Our January bulletin has information about Learning Provider forums, January performance management review point, LLE and the February fixed quarter.
Advanced Learner Loan bulletin - December 2023
Our December bulletin has information about the January performance management review point, ALL forums, Lifelong Learning Entitlement and more.
Quick links
Easy access to important information.
Learning Provider Portal user guide
Guidance for using the Learning Provider Portal.
Advanced Learner Loan factsheets
Quick reference quides for administering Advanced Learner Loans.
Cyber-attack guidance
Your and our responsibilities in the event of a cyber-attack or security incident.
Most popular guidance chapters
Quickly see our most popular guidance chapters.
Attendance worklist
Instructions on how to use the attendance worklist in the LP Portal.
Read moreCreating pre- and post-liability CoCs
An introduction to creating Change of Circumstance notifications.
Read morePayment Instalment Report
An introduction to the payment instalment report and how to access it.
Read morePayment and drawdown calendar for academic year 2023/24
The calendar shows the attendance confirmation and payment dates in each month.
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